Privacy policy
Your personal data is collected and processed by Solvere Srl (hereinafter “Solvere”)
Legal Address: Avenue des Arts 7-8, 1210 Brussels, Belgium
Belgian Company number 0758.811.994
Solvere acts as the data controller for the Personal Data that is collected via the Website.
1. Scope of the Privacy Statement
Solvere values privacy and is therefore committed to protect the (personal) data of all its stakeholders with the greatest possible care, and to process personal data only in a fair and lawful manner. This Privacy Statement is applicable to our website visitors for the personal data collected and processed by Solvere through this website and the related services.
This Privacy Statement contains essential information on how Solvere, as the data controller, collects and processes personal data, for what purposes and explains your rights as a data subject.
2. Processing of Personal Data
Personal data can be defined as any information that allows a natural person to be identified, directly or indirectly. You can provide us with your personal data in the context of the following activities, for the corresponding purposes and based on the stated grounds:
Contact form or correspondence: By completing the contact form on the website, you consent to Solvere processing your name, email address, and your question or message. If you contact us directly (by e-mail, telephone or letter), we will process your contact details and the content of this correspondence. We only use this information to sufficiently handle your question or message.
Website analytics: By accepting the cookies used on the website, you consent to Solvere processing your IP address, country and behavioral data.
Other purposes: Solvere may sometimes need to process personal data to comply with its legal obligations.
Solvere considers your personal data as confidential and commits to process it only in a way that is compatible with the purposes for which the data were initially collected.
3. Your Rights as a Data Subject
At all times, the data subject has the possibility to exercise his or her rights as described in the General Data Protection Regulation. The data subject can exercise the following rights:
The right to access, update or to delete the information we have on you.
The right of rectification.
The right to object.
The right of restriction.
The right to data portability.
The right to withdraw consent.
These rights can be exercised free of charge by sending an e-mail to info@solvere.works. We commit to answer your request within one month upon its receipt. It is possible that we request additional information first in order to confirm your identity and ensure the request originates from you.
Right to lodge a complaint: If, at any time, you believe that Solvere infringes your privacy, you have the right to lodge a complaint with the competent Supervisory Authority.
4. Disclosure to Third Parties
Solvere will refrain from disclosing or selling personal data of data subjects to third parties as well as publicly disclosing data subjects’ personal data, unless in the following specific cases:
Personal data can be shared with third party service providers to which Solvere outsourced certain processing activities. In any case, they are limited to processing your personal data in accordance with our instructions. Solvere will conclude data processing agreement with such processors so they are obliged to comply with all obligations required by the applicable data protection legislation.
If it is required by applicable laws or regulations.
Regarding international transfers of personal data and processing outside the European Economic Area (EEA), your data are only transferred to parties in third countries, such as software providers and cloud or mailing services, when permitted under the applicable data protection legislation. We guarantee appropriate safeguards which ensure that your rights are also respected by the data recipient outside the EEA in accordance with an adequate level of data protection.
5. Retention of your Personal Data
Solvere acknowledges the importance of the protection of personal data. We do not retain your personal data longer than strictly necessary for the realisation of the purposes for which we received the data, or for the execution of a contract or for fulfilling a legal obligation. The retention periods differ with regards to the type of processing activity and the purpose for which the personal data were collected.
The personal data that we collect on the basis of your consent will be kept by us for as long as your consent remains valid.
In all cases, personal data may be retained for a longer period if there is a legal or regulatory reason to do so, or for a shorter period if the data subject objects to the processing of his/her personal data and if there is no longer a legitimate reason to retain them.
We guarantee to only provide limited access to archived data and to remove or render anonymous your personal data if the retention period has passed.
6. Security and Confidentiality of your Personal Data
Solvere has taken technical and organisational security measures to prevent the destruction, loss, falsification, alteration, unauthorized access or disclosure of your personal data to third parties and any other unauthorised processing of these data.
We have made every effort to ensure the confidentiality, integrity and availability of the information systems and services that process personal data. These measures include physical and operational security measures, access control, awareness raising and confidentiality clauses. All our employees and third parties engaged by us are obliged to respect the privacy and security of your data.
7. Contact Details
If you have comments, questions or concerns about any of the information in this Statement, or any other issues relating to the processing of your personal data by Solvere, please contact us via info@solvere.works.
In the event you prefer to contact us by post, please see below our address:
Avenue des Arts 7-8, 1210 Brussels, Belgium
8. Changes to this Privacy Statement
We may amend or update this Privacy Statement from time to time to reflect changes in our practices with respect to the processing of your personal data, or changes in applicable law. We will be doing this by posting the updated version on this website. When we publish changes to our Privacy Statement, we will change the date and version number of the “last update” of our Privacy Statement. Significant changes will be reported on our homepage. Nevertheless, we encourage you to read our Privacy Statement periodically.
This version of the Privacy Statement is effective as of 10 September 2023.